Healthy Living Pharmacy

Healthy Living Pharmacy  – Nottinghamshire

HLP is an Essential service requirement in 2021/22
Community pharmacy contractors will be required to become an HLP Level 1 in 2020/21 as agreed in the five-year deal between PSNC, NHS England and NHS Improvement (NHSE&I) and the Department of Health and Social Care (DHSC); this reflects the priority attached to public health and prevention work.

Below is a checklist of the 27 quality criteria which pharmacy teams need to achieve to gain HLP Level 1 status:

HLP Level 1 checklist (Word)

HLP Level 1 checklist (PDF)


Royal Society for Public Health (RSPH) Level 2 Award in Understanding Health Improvement


Healthy Living Champion Training will be provided for ONE FULL TIME member of staff per pharmacy for this training; the person must be available to customers for the majority of the time that the pharmacy is open.

The course will be offered as a one day session.

The RSPH exam will be taken at the end of the  session.

Leadership Training Leadership training – one pharmacy leader per pharmacy to attend a leadership course.
Making Every Contact Count (MECC)

MECC – this will support your team to understand that every interaction is the opportunity for a health promotion intervention.

Please note that MECC training is mandatory for anyone attending any of the above Health Champion or Leadership training and must be completed before attending the course.

This e-learning comprises four 20 minute modules. Access these here.

If this link does not work then you will need to register on the site (very easy ) and then access the link again.


Previously, the Royal Society for Public Health (RSPH) was commissioned by PHE to maintain an HLP register and conduct quality assurance visits. The RSPH register of HLPs still exists, but it is not being maintained and the associated quality assurance process has ceased. Any quality assurance of pharmacies claiming to meet the HLP requirement, would in future be undertaken as part of normal contract monitoring activity conducted by NHSE&I regional teams.

Since RSPH is no longer commissioned to provide the HLP register and conduct quality assurance visits, this also means that pharmacies will not be sent an HLP certificate or HLP logo to display in their pharmacy.