Controlled Drugs Team
Following a review of reporting patterns, we have found that the majority of submissions categorised as “concerns” should in fact be reported as “incidents”. To improve accuracy, streamline processes, and ensure appropriate follow‑up, we will be disabling the Concerns module on the CD reporting website.
What this means for you
- All future reports must be submitted as incidents. This includes events that resulted in harm, could have resulted in harm, or represent a near miss.
- CD Reporting will continue to provide an option to submit anonymous concerns for whistleblowing purposes. This ensures individuals can still raise sensitive issues confidentially where appropriate.
Why this change is being made
The distinction between incidents and concerns has led to frequent misclassification, which can delay appropriate action. As most issues reported require incident-level review, consolidating reporting into a single route will support more consistent and effective oversight.
Anonymous concerns
The anonymous reporting function remains available for situations where individuals need to raise worries about unsafe practice, system failures, or concerns about colleagues. These submissions will continue to be handled sensitively, although we may be unable to seek clarification or provide feedback due to anonymity.
This change will bring our reporting process in line with all the other English NHSE regions, ensuring consistency and alignment.
Reminder to report ALL CD incidents poster – Jan 26
