Resources for gp practices

Example reception team script

Suggested QA for patients for use on your website

GP CPCS Toolkit for General Practice

GP CPCS Process Flow

GP CPCS FAQ

Video of making a referral to CPCS via NHSmail

NHS Referral Conditions

NEY GP CPCS  engagement video https://www.youtube.com/watch?v=opsLXZMIeWY

At 16 minutes 30 seconds is a useful video showing how the Patient Access function in EMIS Web works. It then goes to show how this is received by community pharmacy in PharmOutcomes at 19 minutes – which is also worth viewing for pharmacies with referrals from EMIS practices.